the tinderpoint credo
We believe our first responsibility is to our clients and their owners, shareholders and employees who buy our services.
To meet their needs everything we do must be of high quality
We must constantly strive to reduce our costs in order to maintain reasonable prices
Work for customers must be done promptly and accurately
Our suppliers and partners must have an opportunity to make a fair profit
We are responsible to each other – the men and women we work alongside.
Everyone must be considered as an individual. We must respect their dignity and recognise
They must have a sense of security in their jobs. Compensation must be fair and adequate, and working conditions clean, orderly and safe
We must be mindful of ways to help our employees fulfil their family responsibilities
Employees must feel free to make suggestions and complaints
There must be equal opportunity for employment, development and advancement for those
We must provide competent management, and our actions must be just and ethical
We are responsible to the community in which we live and work.
We must be good citizens – support good works and charities and bear our fair share of taxes
We must maintain in good order the property we are privileged to use
Our final responsibility is to ourselves as stakeholders
We must make a profit
We must experiment with new ideas and projects
Innovative work must be tried and mistakes paid for
New tools must be purchased and new services offered
Cash reserves must be created to provide for adverse times
When we operate according to these principles, all of us as stakeholders should benefit